Terms of Use
• Customers may qualify for Bow&Wow Club Membership with a minimum net single-receipt purchase of Php 2,500 at any Bow&Wow store.
• The Bow & Wow club membership is valid for one year. Members with active purchases within the membership year would be automatically renewed.
• Membership will be cancelled for those that don’t have any purchases from Bow&Wow within one year. To renew membership, members must make a qualifying purchase at any Bow&Wow store.
• Members shall provide relevant and accurate personal data upon enrollment, including their name, birthday, email address, and mobile number.
• Members must be at least 18 years of age, and membership shall be open to individual customers only. Corporations, associations, or other entities shall not be eligible for the membership.
• Members must download the Bow&Wow mobile app on their smartphone to access their membership account and digital membership card in QR code.
• The activated digital membership card contained within the Mobile App must be presented during purchase to earn points and enjoy member benefits and privileges. Screenshots of the digital card will NOT be accepted. Bow&Wow strictly observes the NO DIGITAL CARD, NO POINTS policy. Points may not be earned retroactively.
• Membership is non-transferable. Membership benefits may not be used other than the person whose name appears on the membership account. Bow&Wow reserves the right to request for Proof of Identification upon use.
• Members shall earn 1 point for every Php 20 spent with a total minimum purchase worth P500.00 regular merchandise at any Bow&Wow store.
• Members earn double points for every single-purchase receipt of P10,000
• Points shall be earned based on cash, credit or debit card transactions only. Purchases paid using promotional gift certificates or rebate vouchers shall not be eligible to earn points.
• Points may not be transferable nor convertible to cash.
• For refund of items paid with loyalty points, whether partial of full, customer will be issued a store credit note for the equivalent amount.
• The Bow&Wow club membership points is valid for one year. Members with active purchases within the membership year would be automatically renewed.
• Bow&Wow points earned will be credited to the member’s account within 48 hours.
• Points balances may be viewed via the Bow&Wow mobile app.
• Use earned points on your next purchase. Every 1 point = P1.00
• Members may periodically receive exclusive promotional offers, complimentary gifts, and special invitations to members-only events. Such offers and gifts shall expire as indicated and will not be honored after the expiration date. For members-only events, tickets may be limited and must be availed on a first come, first served basis.
• All member benefits and privileges shall take effect one (1) day after the member’s qualification.
• The Bow&Wow club membership is valid for one year. Members with active purchases within the membership year would be automatically renewed.
• Membership will be cancelled for those that don’t have any purchases from Bow&Wow within one year. To renew membership, members must make a qualifying purchase at any Bow&Wow store."
• Member information shall be shared when it is required by law, or when such sharing is necessary to protect the rights and ensure the security of members and Bow&Wow
• Member information may be disclosed when required by law, subpoena, or other legal process, or if Bow&Wow has a belief in good faith that disclosure is reasonably necessary to: (1) investigate, prevent, or take action regarding suspected or actual illegal activities, or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; or, (4) protect the security or integrity of Bow&Wow
• Bow&Wow shall attempt to notify members about legal demands for their member information, including personal data, when deemed appropriate in our judgment, unless prohibited by law or court order, or when the request is for an emergency.
• Bow&Wow may dispute legal demands when the same is deemed excessive, vague, or unauthorized.
• Enrolment to the Bow&Wow Club Membership Program shall constitute acceptance of all the Terms & Conditions herein stipulated.
• Bow&Wow shall reserve the right to terminate or suspend benefits of any member at its sole discretion, or revoke membership for any breach or violation of the Terms and Conditions.
• Bow&Wow shall reserve the right to amend or terminate this Membership Program, its Terms and Conditions, or any portion of the program at any time at its sole discretion without prior notice.
• Members of Bow&Wow shall agree to have his or her information continually collected until the same is no longer an active member of Bow&Wow
• Any changes or modifications to the Terms & Conditions shall be effective immediately upon posting to the website and mobile app.
contacting us
For any questions about membership terms and conditions, we may be contacted through the following means:
Address: 2nd floor, Topy’s Place Building 4, #3 Economia Street corner Calle Industria Bgy. Bagumbayan, Libis, Quezon City, 1110, PHILIPPINES
Tel: 8637-8888
Email: ask@bowandwow.com.ph
For any questions concerning the member’s privacy rights, we may be contacted through the following means:
Designation: Data Protection Officer
Email: dpo@healthyoptions.com.ph
Dedicated Phone: 8637-8888
Fax: (632) 637-1111