Shipping policy

How much is the delivery fee?
Free delivery within Metro Manila & Cainta, Antipolo, Taytay, for orders worth P3,500 and above net of discounts and Gift Cards.

Delivery fees vary per location:

Location	Delivery Fee
Metro Manila, Cainta, and Antipolo	P150
South and North Luzon (excluding Quezon, Bicol and Palawan)	P350
Quezon, Bicol and Palawan	P450
Visayas	P450
Mindanao	P500

 

 

Which cities in the Philippines do you ship to?
We deliver in major cities nationwide.

When can I expect to receive my order?
Delivery lead time may vary per location from the date of payment confirmation:

Location	Delivery Lead Time
Metro Manila, Cainta, Taytay, and Antipolo	within three (3) business days
South and North Luzon (excluding Quezon, Bicol and Palawan)	within six (6) business days
Quezon and Bicol	within eight (8) business days
Palawan, Visayas, and Mindanao	within fifteen (15) business days

Please note that the community-specific quarantine may affect stated delivery lead time in some locations. In such cases, we will communicate any delays to keep you updated with your order.

Can I choose my preferred delivery date?
Since delivery schedules are highly dependent on the availability of our partner logistics providers, we cannot commit to specific delivery dates.

What courier do you use?
Currently, we ship through Readyman Inc. and LBC. We may also deploy our in-house delivery vehicles as necessary. Please do remember to thoroughly check your items before accepting your order from our courier.

What happens if I’m not available to receive my package upon delivery?
As our current delivery partners are on-demand, which means parcels are picked up and delivered straight to you, please ensure that someone is available to receive your orders.

In the event that no one will be around to sign off on your delivery, please contact our team immediately at shop@bowandwow.com.ph or 0917-802-0373. You may be charged an additional delivery fee should your order require redelivery. 

How can I track my order?
Our courier will update you once your order is on the way and when they are near your area. Please be ready to receive your order and remember to thoroughly check your items before accepting your order from our courier.